The awaited webinar series of 2015 has been successfully launched on the 28th of January. The first topic addressed was “Key Performance Trends in 2015″ and the presentation was delivered by Mr. Aurel Brudan- founder and CEO of The KPI Institute, the global authority on Key Performance Indicators research and education.

The webinar highlighted Performance Management and the unceasing progress in this field, the new organizational operating systems, improved features related to performance management software, as well as best practices meant to help professionals worldwide overcome challenges and attain performance excellence.

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The KPI Institute is pleased to announce that the awaited webinar series of 2015 will be launched on the 28th of January.
“Key Performance Trends in 2015” is the topic that will open the season with highlights on Performance Management and the unceasing progress in this field, the new organizational operating systems, improved features related to performance management software, as well as best practices meant to help professionals worldwide overcome challenges and attain performance excellence.

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The KPI Institute’s team is more than enthusiastic to announce the launching of nine new certification courses. In 2015, eleven professional certification programs will be made available as a result of the market’s needs and expectations.

Over the last ten years, we have grown together as a team of professionals and have worked and evolved to becoming the global authority on Key Performance Indicators. This designation is only the beginning of our journey, since it impels that even more resources are directed towards achieving higher goals and taking performance management to a new level.

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The Certified KPI Professional & Practitioner Training Courses in Dubai were part of a series of certification courses dedicated to rigorous usage of KPIs in practice. These courses were organized in 2014 at global level in more than 30 cities from 5 continents, by The KPI Institute.

Facilitated by Adrian Brudan, General Manager of the TKI EMEA, these courses were held in Dubai, United Arab Emirates, between 14^th and 18^th of December 2014.

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The “Applied Benchmarking” webinar, provided by the KPI Institute as part of the Performance Management series, has been uploaded on our website and is available for you to watch online.

The webinar was presented by Andrada-Iulia Ghețe, Senior Benchmarking Specialist within The KPI Institute, the global authority on KPI research and education. The one hour webinar provides an overall understanding of tools and techniques used in the benchmarking processes and offers insights into best practices of executing benchmarking studies and ways to achieve top performance results in various industries.

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The Certified KPI Professional & Practitioner Training Courses in Dubai were part of a series of certification courses dedicated to rigorous usage of KPIs in practice. These courses were organized in 2014 at global level in more than 30 cities from 5 continents, by The KPI Institute.

Facilitated by Adrian Brudan, General Manager of the TKI EMEA, these courses were held in Dubai, United Arab Emirates, between 7^thand 11^th of December 2014.

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The KPI Institute, the global authority in Key Performance Indicators (KPIs) research and education now offers weekly webinars that will provide the information and best practices needed to understand the performance management architecture, overcome challenges and attain performance excellence, while following the process sequence.

The webinar provides an overall understanding of tools and techniques used in the benchmarking processes and offers insights into best practices of executing benchmarking studies and ways to achieve top performance results in various industries.

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The “Employee Performance Evaluation” webinar, provided by the KPI Institute as part of the Performance Management series, has been uploaded on our website and is available for you to watch online.

The webinar was presented by Mihai Toma, Head of Professional Practice MENA at the KPI Institute, the global authority on KPI research and education. The one hour webinar addresses the importance of establishing and maintaining a functional and objective performance management framework at employee level. The focus is directed at conducting employee performance evaluations based on objectives, KPIs, competences and behaviors by using a set of different assessment techniques.

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The KPI Institute, the global authority in Key Performance Indicators (KPIs) research and education now offers weekly webinars that will provide the information and best practices needed to understand the performance management architecture, overcome challenges and attain performance excellence, while following the process sequence.

Establishing and maintaining a functional and objective performance management framework at employee level is one of the most challenging aspects that organizations, managers and employees face on a regular basis.

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The “Excellence in Customer Service” webinar, provided by the KPI Institute as part of the Performance Management series, has been uploaded on our website and is available for you to watch online.

The webinar was presented by Maria Desmons-Macrea, Customer Experience Practice Manager within The KPI Institute, the global authority on KPI research and education. The one hour webinar is describing the factors that build such a culture, focusing on the internal processes that ought to be implemented within the organization, as well as the appropriate standards of the Customer Service Person.

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