The KPI Institute- the global authority on Key Performance Indicators (KPIs), research and education invites you to register for the Certified KPI Professional training course, scheduled for 3-5 June 2015, in Melbourne.

The course provides both theoretical knowledge and practical skills in working with KPIs. The course presents a rigorous KPI Measurement Framework that embeds 10 years of research in the field of key performance indicators and relies on best practices identified in the real business environment.

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The KPI Institute- the global authority on Key Performance Indicators (KPIs), research and education invites you to register for the Certified Data Visualization Professional training course, scheduled for the 4-6 May 2015, in Istanbul.

Visual communication is effective only when it is aligned with the way people see and think. The course provides insights on the importance of data visualization, fundamental principles, as well as means to increase non-verbal communication skills through effective visualizations.

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The KPI Institute- the global authority on Key Performance Indicators (KPIs), research and education invites you to register for the Certified Customer Service Performance Professional training course, scheduled for the 6-8 May in Kuala Lumpur.

This course’s approach to customer service is unique, as it includes the performance management dimension. Participants will not only understand the importance and implementation phases for the customer service performance culture, but they will also be provided with the necessary tools and channels to implement it and measure its impact, both internally and externally.

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The KPI Institute- the global authority on Key Performance Indicators (KPIs), research and education invites you to register for the Certified Supplier Performance Professional training course, scheduled for the 6-8 May 2015, in Kuala Lumpur.

As a key differentiator, the course provided by The KPI Institute focuses on a practice-related side of suppliers’ management, using a comprehensive KPIs development and monitoring framework, backed up by a ready-to-use performance toolkit.

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The Certified KPI Professional Course in Istanbul was part of a series of certification courses dedicated to rigorous usage of KPIs in practice. These courses were organized in 2014 at global level in more than 30 cities from 5 continents, by The KPI Institute.

Facilitated by Adrian Brudan, General Manager of the TKI Institute EMEA Region, this course was held in Istanbul, Turkey, between 23rd  and 25th of March 2015.

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The KPI Institute- the global authority on Key Performance Indicators (KPIs), research and education invites you to register for the Certified Data Analysis Professional training course, scheduled for the 3-5 May 2015, in Dubai.

This course aims to improve the decision making process through a rigorous data analysis within the company, as well as to enable managers and analysts to draw insights from both quantitative and qualitative data.

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The KPI Institute- the global authority on Key Performance Indicators (KPIs), research and education invites you to register for the Certified KPI Professional training course, scheduled for 3-5 May 2015, in Cairo.

The course provides both theoretical knowledge and practical skills in working with KPIs. The course presents a rigorous KPI Measurement Framework that embeds 10 years of research in the field of key performance indicators and relies on best practices identified in the real business environment.

(more…)

The KPI Institute- the global authority on Key Performance Indicators (KPIs), research and education invites you to register for the Certified Data Analysis Professional training course, scheduled for the 27-29 April 2015, in Kuala Lumpur.

This course aims to improve the decision making process through a rigorous data analysis within the company, as well as to enable managers and analysts to draw insights from both quantitative and qualitative data.

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The KPI Institute- the global authority on Key Performance Indicators (KPIs), research and education invites you to register for the Certified Data Visualization Professional training course, scheduled for the 28-30 April 2015, in Dubai.

Visual communication is effective only when it is aligned with the way people see and think. The course provides insights on the importance of data visualization, fundamental principles, as well as means to increase non-verbal communication skills through effective visualizations.

(more…)

This webinar explained how to apply the SFERA model when creating a visual representation. The model is a powerful tool that ensures the alignment of strategic objectives to the visual created. The one hour training session provided an important insight on how to structure, format, express, report and assess a visual representation.

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