Certified KPI Professional and Practitioner Training Courses in Dubai

June 11th, 2015 Posted by Events 0 thoughts on “Certified KPI Professional and Practitioner Training Courses in Dubai”

The Certified KPI Professional and Practitioner Training Courses in Dubai were part of a series of certification courses dedicated to rigorous usage of KPIs in practice. Facilitated by Adrian Brudan, General Manager TKI EMEA, these courses were held in Dubai, United Arab Emirates, between 31st of May – 4th of June 2015.

C-KPIPP-Dubai 

The agenda for the Certified KPI Professional and Practitioner Course covered in the first day the following subjects:

  • Introduction to the world of KPIs;
  • The pillars of KPI architecture;
  • KPI selection.

The second day sessions covered the following discussion topics:

  • KPI documentation;
  • Data visualization – Designing KPI Dashboards and Scorecards;
  • KPI data gathering and reporting.

On the third day of the course the next themes were approached:

  • KPI management enablers: software, hardware, communication and culture;
  • Generating value from using KPIs;
  • Measuring and learning with KPIs.

On the fourth day of the training course, the discussions were over the following subjects:

  • KPI project coordination;
  • KPI selection.

The fifth day concluded with the topics:

  • KPI Measurement;
  • KPIs in context.

In order to enable both the theoretical understanding and practical experience of using a variety performance management tools and techniques for deploying KPIs correctly across the government and functional areas, some of the methods used throughout the course were:

  • Group discussions, exercises, simulations and case studies;
  • Explanation of the theory regarding performance measurement;
  • Presentation of the performance management templates as tools to support the integration of performance management practices in organizations;
  • Customized feedback regarding the present use and the future plans for implementing performance management systems;
  • Active involvement of all the participants in a collaborative learning environment where opinions and experiences are shared.

The course was attended by practitioners from the United Arab Emirates, Kuwait, Kingdom of Saudi Arabia having different backgrounds and areas of expertise in their working fields like Utilities, Training and Consulting, Real estate/Property, Media & Advertising, Industrial Services, Telecommunication, Transport and Services etc.

Before beginning the course, sharing challenges of previous experience in working with KPIs was encouraged and some of them were:

  • How to work with KPIs in various areas of expertise
  • The resources that must be met to achieve the desired achievement
  • How to take appropriate decisions
  • How to choose the right indicators

Participants were invited to express some learning needs and they communicated the following expectations from the course:

  • KPI selection
  • KPI review and update
  • KPI data gathering
  • KPI data analysis
  • KPI cascading and alignment
  • KPI understanding
  • KPI documentation (calculation formulas)
  • Working with indexes
  • Getting the buy in
  • Deploying a culture based on performance
  • Quality of data gathered
  • Linking rewards with performance
  • Setting the right targets
  • Setting KPIs at employee level
  • Pass the exam
  • Challenges for PMS implementation
  • Timeliness of data gathering
  • Accuracy of data gathered
  • Working with cross functional KPI targets

In addition to the training sessions, on the third day of the course, participants completed a certification test for obtaining the Certified KPI Professional status. The certification recognizes the professionals’ ability to deploy and use KPIs in accordance with The KPI Institute’s Key Performance Indicators Management Framework, the main body of knowledge on the rigorous use of KPIs in business.

The second course was the Certified KPI Practitioner which focused on practical exercises, accounted for 90 percent of the course’s time, the remaining time being dedicated to review relevant theoretical concepts. Independent from the course, participants can in the future to opt in to obtain their KPI Practitioner Certification by following the steps highlighted on The KPI Institute’s website.

To find out more details, please visit the Certified KPI Professional and Practitioner certification page.

If the opportunity of customized KPI training courses is of interest to you, email us at [email protected] and you will receive a tailored offer.

For more information contact one of our representatives:

Alexandru Muntean
[email protected]

 

 

 

 

 

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