At the invitation of JFPS, Aurel Brudan, the CEO of The KPI Institute has delivered a one day workshop as part of the Enterprise Architecture 2013 conference, that took place in Kuala Lumpur, Malaysia. Aurel, a TOGAF 9 certified Enterprise Architect himself, noted the context of the session: “In January 2013, Gartner published a study that estimated that less than 44% of Enterprise Architecture practitioners have any defined metric. The KPI Institute established a repository of over 100 Enterprise Architecture KPI examples that are a good start to discovering what EA KPIs are all about and how to go about selecting meaningful ones.”

The event attracted over 70 professionals with an interest in this emerging discipline. The main industries represented at the event were resources (oil and gas), utilities, telecom, ICT, retail and public sector. Enterprise Architecture teams in represented organizations ranged from 0 to 17 staff, with an average of 8.

(more…)

Melbourne, Australia, July 26, 2013

The KPI Institute, the global authority on Key Performance Indicators (KPIs), research and education organizes a new edition of its premier global certification program dedicated to rigorous KPI practice in Brussels, Belgium. (more…)

Melbourne, Australia, July 25, 2013

The KPI Institute, the global authority on Key Performance Indicators (KPIs), research and education organizes a new edition of its premier global certification program dedicated to rigorous KPI practice in Sao Paulo, Brazil.

The Certified KPI Professional Training Course will take place between 9 and 11 October, at the Pullman Ibirapuera Hotel in Sao Paulo. The training program is part of a series of 15 certification courses organized at global level in 13 cities, on 5 continents, in the second part of 2013 by The KPI Institute. (more…)

Melbourne, Australia, July 24, 2013

The KPI Institute, the global authority on Key Performance Indicators (KPIs), research and education organizes a new edition of its premier global certification program dedicated to rigorous KPI practice in Johannesburg, South Africa.

The Certified KPI Professional Training Course will take place between 30 September and 2 October, at the Hyatt Regency Hotel in Johannesburg. The training program is part of a series of 15 certification courses organized at global level in 13 cities, on 5 continents, in the second part of 2013 by The KPI Institute. (more…)

Melbourne, Australia, July 24, 2013

The KPI Institute, the global authority on Key Performance Indicators (KPIs), research and education organizes a new edition of its premier global certification program dedicated to rigorous KPI practice in Kuala Lumpur, Malaysia.

The Certified KPI Professional Training Course will take place between 26 and 28 August, at the Istana Hotel in Kuala Lumpur. The training program is part of a series of 15 certification courses organized at global level in 13 cities, on 5 continents, in the second part of 2013 by The KPI Institute. (more…)

Melbourne, Australia, July 19, 2013

The KPI Institute, the global authority on Key Performance Indicators (KPIs), research and education organizes a new edition of its premier global certification program dedicated to rigorous KPI practice in Melbourne, Australia.

The Certified KPI Professional Training Course will take place between 21 and 23 August, at the Hilton Melbourne South Wharf. The training program is part of a series of 15 certification courses organized at global level in 13 cities, on 5 continents, in the second part of 2013 by The KPI Institute. (more…)

July 15, 2013, Melbourne, Australia – The KPI Institute, the global authority on Key Performance Indicators (KPIs) research and education announces the launch of a new report in its 2011-2012 edition of its popular Top 25 series of reports. The series is based on research conducted through www.smartKPIs.com, which contains over 20,000 Key Performance Indicator examples, making it the world’s largest source of thoroughly documented KPIs.

Sport club management represents a set of activities oriented towards administrating an organizational entity, active in one or more Sport Club Management, at either amateur or professional level. Performance measures are used to monitor processes that deal with producing, facilitating, promoting and organizing Sport Club Management activities at club level.

The “Top 25 Sport Club Management KPIs of 2011-2012” report provides insights in the state of Sport Club Management KPIs performance measurement today by listing and analyzing the most visited KPIs out of the more than 60 KPIs in this category on smartKPIs.com, in 2011-2012. In addition to KPI names, the report contains a detailed description of each KPI, as documented in smartKPIs Premium.      

(more…)

July 15, 2013, Melbourne, Australia – The KPI Institute, the global authority on Key Performance Indicators (KPIs) research and education announces the launch of a new report in its 2011-2012 edition of its popular Top 25 series of reports. The series is based on research conducted through www.smartKPIs.com, which contains over 20,000 Key Performance Indicator examples, making it the world’s largest source of thoroughly documented KPIs.

Sport event organization includes all the activities related to the event promotion, organization and management, as well as the facility management and informing. It includes the management off all sport activities and competitions from high profile major league and international competitions to local professionals and amateur events. KPIs are employed to reflect administrative aspects (security, costs), as well as participant-related aspects (diversity, attractiveness of the event).

The “Top 25 Sport Event Organisation KPIs of 2011-2012” report provides insights in the state of Sport Event Organisation KPIs performance measurement today by listing and analyzing the most visited KPIs out of the more than 60 KPIs in this category on smartKPIs.com, in 2011-2012. In addition to KPI names, the report contains a detailed description of each KPI, as documented in smartKPIs Premium.      

(more…)

Melbourne, Australia, July 15, 2013

The KPI Institute, the global authority on Key Performance Indicators (KPIs), research and education organizes a new edition of its premier global certification program dedicated to rigorous KPI practice in London, UK.

The Certified KPI Professional Training Course will take place between 12 and 14 August, at Hilton London Olympia Hotel. The training program is part of a series of 15 certification courses organized at global level in 13 cities, on 5 continents, in the second part of 2013 by The KPI Institute. (more…)

July 2, 2013, Melbourne, Australia – The KPI Institute, the global authority on Key Performance Indicators (KPIs) research and education announces the launch of a new report in its 2011-2012 edition of its popular Top 25 series of reports. The series is based on research conducted through www.smartKPIs.com, which contains over 20,000 Key Performance Indicator examples, making it the world’s largest source of thoroughly documented KPIs.

Restaurant activities include the provision of complete meals or drinks fit for immediate consumption, in traditional restaurants, self-service or take-away restaurants, whether as permanent or temporary stands, with or without seating. Also, it can include the service of food and beverage to a group as part of an organized event, where services occur to all guests within a specific time frame. Restaurants vary greatly in appearance and offerings, including a wide variety of the main chef’s cuisines and service models.

The “Top 25 Restaurant KPIs of 2011-2012” report compiles the most popular 25 KPIs used by the Restaurant industry. The methodology used to conduct the research consisted of ranking the KPI examples published in the Restaurant industry of smartKPIs.com, based on their number of views in 2011. Out of the more than 1445 Restaurant KPIs available on smartKPIs.com, the 25 most viewed by the members and visitors of smartKPIs.com were selected and analysed in detail in this report.

(more…)