May 15, 2013, Melbourne, Australia – The KPI Institute, the global authority on Key Performance Indicators (KPIs) research and education announces the launch of a new report in its 2011-2012 edition of its popular Top 25 series of reports. The series is based on research conducted through www.smartKPIs.com, which contains over 20,000 Key Performance Indicator examples, making it the world’s largest source of thoroughly documented KPIs.

Quality management is focused on both quality assurance and control of processes to assure, not only qualitative products, but also the methods to achieve it. KPIs refer to the implementation of quality control of products and processes by a specialized team. smartKPIs.com contains over 60 Quality Management KPI examples. (more…)