KPI selection and data gathering are considered by professionals all around the world to be the most challenging aspects in working with KPIs. A way to address these challenges is to build a sound framework to measure KPIs, starting from the moment they are selected, until results are collected to be centralized in performance reports.
This training course presents a rigorous KPI Measurement Framework that embeds 10 years of research in the field of key performance indicators and relies on best practices identified in the real business environment.
5 Benefits
- Support decision making by accessing relevant performance data;
- Use pre-populated tools to facilitate the implementation of a KPI Measurement Framework in your organization by receiving 10+ templates used in working with KPIs;
- Access an innovative learning experience based on a 3 stage educational process;
- Obtain premium recognition as a Certified KPI Professional by completing a unique international learning program;
- Expand your business network by becoming a member of the international Certified KPI Professionals Community.
Learning objectives
- Differentiate between objectives, KPIs and initiatives;
- Understand KPI selection in different contexts;
- Apply best practice techniques to KPI selection;
- Document KPIs in a standardized template;
- Learn when and how to use benchmarking in target setting;
- Optimize the KPI activation and data gathering process.
Evaluation
The certification process is finalized when completing all stages of the learning experience. You will receive a:
- Certificate of Completion: after completing pre-course activities and passing the Certification Exam;
- Certificate of Attendance: after participating at the three days of on-site training course;
- Certified KPI Professional diploma: after you have successfully completed all of the three stages of the learning experience.